Archive for September, 2010
Service with a Smile!
According to the Gallup-Healthways Well-Being Index business owners once again lead all major occupational groups in overall well-being, followed closely by professionals and managers/executives. Manufacturing and transportation workers have the lowest well-being scores.
Although their score has improved the least in 2010 (so far), business owners maintain their leading edge in the Well-Being Index score, while clerical, transportation, and manufacturing workers’ scores have improved the most.
Business Owners Lead in Job Satisfaction, Applying Strengths
Two key contributing factors accounting for business owners’ higher score are related to their view of the workplace and applying their personal strengths in their work.
As a long-time business owner, coming from a long line of entrepreneurs these contributing factors don’t surprise me! What do you think?
More About: 2010 Well-Being Index
About: Gallup-Healthways Well-Being Index
NOTE: Findings based on more than 120,000 interviews conducted January-August 2010, with employed Americans at least 18 years of age.
The Buck Stops Here
As a business owner, the buck stops and starts with you.
The buck starts with you as a business owner because it is your idea, concept, passion, inspiration that fuels your business. The first dollar and all others generated thereafter, are the result of your time, attention and dedication.
The buck stops with you as a business owner because after a while, you can no longer continue to blame others, external forces for a dwindling market share or business. The responsibility of running a successful business includes staying up with the marketplace, while keeping an eye on your own operation vying for positioning.
Often as a business owner, you’re called to do hard things. No matter the claims motivational promoters made of the joys of having your own business, no one said it would be easy. It’s great to be the media darling, the apple of everyone’s eye when business is good, but being a business owner is not a popularity contest.
When market conditions are not conducive to traditional business models, a new one must be devised. Out of times clouded with economic uncertainty, accentuated with the angst of marketplace adversity, arises innovation. Through the ages, enterprising entrepreneurs developed outstanding concepts, employed impressive techniques, invented striking new products, communicated impeccably, in new ways.
By Design: Capturing Attention by Effective Direct Mail
Reaching your target market with a well-crafted message may take many forms. One that has been a part of the marketing-communications mix for a long time is direct mail.
Cleverness wins out every time. It doesn’t have to be high-tech, just well executed. Sometimes the cleverness is including a simple thing that sets the mail piece apart from all others. I have used direct mail for years successfully for my clients, and many of my pieces have been well-received and through them, I have established a recognition for effective communication in this medium. In my experience, I have found the simplistic approach is usually better. It seems the more money put into a piece, the flashier it becomes, and the recipients are more wooed by the piece than the message — usually not the intent, unless ‘ego’ is involved.
Such is the case of a political direct mail piece I caught wind of over the weekend. I mean this figuratively speaking thankfully, not literally — you’ll see why…
If you live in the United States, you may well realize the quantity of mail is increasing this time of the year along with seasonal catalogs, and political mailings. Admittedly — partisan politics aside — if you were to throw most of the political mailings into a pile, it would be hard to distinguish between the candidates sending them. Possibly on the majority of the pieces the names and faces could be interchanged, and the basic campaign statements and meanings would remain the same. Please don’t mistake this statement to be a political one, because that is not intended. I believe this to be true. (However, this seems worthy of spending some time considering, no matter what your political bent.)
With the increasing glut of mail delivery and the fact that so many of the political pieces are designed similarly, garnering attention is only part of the challenge if you are a political candidate. If you are a politician running for office, the next step is getting the voters to remember your name. There is a percentage of folks who will go to the polls and cast their votes based on name recognition. As the stakes grow, obviously it takes more than a familiar-sounding name to win an election, especially at the state or national levels.
According to a New York Times article appearing in Saturday’s edition, New York residents received an interestingly-designed campaign piece from Carl P. Paladino, a Republican candidate for governor. Although I haven’t personally seen it, from the picture of it I have seen, it may look a lot like many of the other political campaign promotional pieces received.
The main tagline on the piece says “The STINK of corruption in Albany is overpowering” On the front it reads “Something stinks in Albany” The positioning statement still doesn’t exactly set it apart from the rest of that mail pile either, does it?
But what’s really interesting about the piece is how it integrates the message and the medium. Upon opening the piece, it emanates the smell of trash, which worsens as it remains open. It is reported to have the small of rotting garbage, possibly onion or garlic — no one really knows for sure — but all agree it stinks!
Don’t let suspicious minds quash your creativity!
Don’t let ‘suspicious minds’ quash your creativity! You know, those well-meaning folk who are ‘looking out for you,’ know your biz even better than you do of course, or anyone who is not a Big Thinker and yet tried.
Don’t get caught in a trap. Listen to your customers and adoring fans. Believe what they’re saying.
Believe in the possibilities. Don’t so fall in love with an idea that you can’t see how to make a great idea even better!
Afterall — you don’t want to let a good thing die, Baby…
Cabin pressure still leaves a few things up in the air…
Visit msnbc.com for breaking news, world news, and news about the economy
Word on the street is ex-Jet Blue flight attendant Steven Slater who dramatically closed the cabin door on his career August 10 by carrying out his long-held fantasy getaway-exit via the plane’s emergency slide, is now giving thought to applying his experience by dispensing advice on “how to quit your job with style” on a new reality TV show.
As for effective communication, I’m thinking his message is likely to be somewhat lost, in light of the current unemployment rate…


